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hogbob's avatar
hogbob
Explorer
Jan 29, 2022

Norcold Refrigerator Temperature

Hello...
I have a 2016 Norcold double door refrigerator, Model 12201M.
The temperature in the refrigerator area will not go below 40 degrees.
It was working fine until a couple of days ago.
Thank you for any help.
Kenny
  • What are you using to cool refer, electric or propane?
    If you are using electric switch to propane.
    Verify your exact model number
    Some have two electric elements
  • enblethen wrote:
    What are you using to cool refer, electric or propane?
    If you are using electric switch to propane.
    Verify your exact model number
    Some have two electric elements


    all 1200 series have 2 elements. I would suspect the rear cooling fans are not operating. Doug
  • Verify power to the fans. If power is present, you need to replace the bad one.
    Same for the heaters. Check for power output to each. Then test the heater element for continuity.
  • hogbob wrote:
    Doug if it is the cooling fans what is next. Thanks


    You have 2 fans and also a Fan tstat. The Fan tstat is mounted on the rear upper condensor fins. There is NO WAY to verify Fan operation without pulling the refer out of the cabinet. There is no access. If you do not hear the fans running, odds are they have either failed or more common the fan tstat has failed. The correct fix if the fans are not working is to pull the refer and replace BOTH fans and the Fan tstat. After 6 years, that is about the normal life span of the fans and tstat. I also run 2 wires from the fan tstat down the back of the refer to then have a way to bypass the tstat if it fails in the future and also to jump those 2 wires to run the fans continuously if needed. . Doug

    PS, another cause of failed fans is, you have pulled the cover off the rear control board which requires removing the various wires to the control board. If you reverse the large White and Black wires when reinstalling the cover, your fans will not operate, This is common when people do a NO CO lock out and this will not cause any other issues other than the fans are inop.

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