Cowboy,
A few years ago, I had a shear pin on my 5er snap off. Shortly after I replaced the pin with a solid screw, the jack was making a squealing noise.
In the end, I connected the truck to the 5er, and remove the front jacks, one at a time.
What I found was all the grease they had used when it was assembled was dry and it wasn't almost impossible to run the screw part of the jack through the nut.
A bit of elbow grease, some brake cleaner and a high temp bearing grease assembly and I've never looked back.
I also had to grease the gears in the drive head as well - the grease had gotten dry.
More than likely, a shear pin due to lack of lubrication snapped and that's the culprit.
Take your time, use your phone and take lots of pictures when you disassemble - and you'll be golden in a couple of hours.
Josh