PI EMS-PT50 Issue?
I have 2 EMS-PT50's. I full time and if one has to go back for warranty I put my spare in service. I will not EVER plug in without one. I have had both replaced under warranty since September 2016 due to damage, but that isn't the question right now. Both of my units are the current design with the lexan cover over the socket.
My primary unit has been in service now since March 2017. Two weeks ago I unplugged it and moved from my home base site to a state park south of Pensacola, FL. Plugged it in and no issues - all perfectly normal. Three days later I moved 330 miles to another park on my way to Ft. Wilderness. Plugged the unit in and the LED's would not light up at all. While waiting and wondering what was wrong I heard the unit "click" as it started passing power to my rig, but still no LED's. I pulled my spare unit out of storage and plugged it in and no issues. The LED's lit up as normal.
When I arrived at Ft. Wilderness I plugged the original unit in and the LED's lit up as normal as they did when I arrived at my summer host site after 8 days at the Ft. I talked with PI and they said they had no idea what the problem could have been, but I could return the unit for repaid/replacement if needed. When at the park where the problem occurred I plugged the unit in at another pedestal on another row of sites and the same thing happened.
It is obvious to me this park had a problem, but with no LED's and my PT50 seemingly working ok, other than the LED's I have no idea what their problem could have been. Any ideas guys?
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My primary unit has been in service now since March 2017. Two weeks ago I unplugged it and moved from my home base site to a state park south of Pensacola, FL. Plugged it in and no issues - all perfectly normal. Three days later I moved 330 miles to another park on my way to Ft. Wilderness. Plugged the unit in and the LED's would not light up at all. While waiting and wondering what was wrong I heard the unit "click" as it started passing power to my rig, but still no LED's. I pulled my spare unit out of storage and plugged it in and no issues. The LED's lit up as normal.
When I arrived at Ft. Wilderness I plugged the original unit in and the LED's lit up as normal as they did when I arrived at my summer host site after 8 days at the Ft. I talked with PI and they said they had no idea what the problem could have been, but I could return the unit for repaid/replacement if needed. When at the park where the problem occurred I plugged the unit in at another pedestal on another row of sites and the same thing happened.
It is obvious to me this park had a problem, but with no LED's and my PT50 seemingly working ok, other than the LED's I have no idea what their problem could have been. Any ideas guys?
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