Bob Sue wrote:
All of a sudden my RandMcnally GPS quit giving the verbal turn by turn instructions, and posted speed. Called just service, but they have a problem answering the phone. Sent them several E-Mails, and they have responded to most inquiries. Cannot get the unit to work properly from their suggestions, and am now waiting, going on 6 days, for a response to my last message. Do companies not care anymore? Do they think I'm just going to run to the store and buy another? Well if I do it won't be their brand.
I have gone through several Rand SuckNally's for my work truck (semi truck and truck route trucker GPS's), and they have all let me down horribly! I like that they are programmed with all the Walmart stores, which is great for me since that's who I drive for, but overall, they suck. Do yourself a huge favor and get a Garmin. I got a Garmin 770 truck GPS and while I miss a few features of the Rand, I learned to live without them and love the features the Garmin has that the Rand didn't.