RF Fridge to Samsung RF 18
About 3-4 weeks ago, we traded our 2004 Dutch Star DP and purchased a 2010 Newmar Dutch Aire Model 4304 DP from Motor Homes of Texas in Nacogdoches, Tx. It came with the double door SS Norcold 1200 se...
Forum Discussion
C.B. wrote:dougrainer wrote:
Act like you own the Samsung and call for Samsung Repair Service under warranty INSTALLED IN AN RV. THAT will answer your question on Samsung versus other name brands. In DFW, Texas, we cannot find ANY authorized Samsung service center to work on Samsung's in RV's. They WILL work on them in Residential, but not in RV's. All other Brands we have no problem for service in RV's. Maybe not a big deal, UNTIL your unit needs warranty repair. And remember, when they are installed in an RV, the Residential Refer Service centers do NOT remove the refer from the cabinet if it needs removed for repair, warranty or out of warranty. The customer has to remove it from the cabinet, then they will repair it. Doug
Not true here. Factory authorized repair center will do warranty work in RV.
I can understand them not wanting to remove cabinet since they don't r&r RV windows.
C.B.
NO, THEY WILL NOT. I work for an RV Service center and NO residential Warranty Service company will work on them IF the refer has to be removed from the cabinet for repair. IF the repair can de done without removing the refer from the cabinet, they will do the repair. Even out of warranty, if the refer needs removed from its built in cabinet, they require someone else to remove it. Doug
