Suburban water heater issue

Question

My brand new suburban sw12del water heater will not work off electric. I didnt know when i turned the switch on in the camper that the rod was out until a few hours later. Installed it and still not working on electric side but will work off propane. I have also flip breaker and reset it but i do not have an outside switch. What could be the problem? Thanks.

bid_time · Answer

Assuming by “rod” you mean the electric heating element. Then if at any time you “operated” the electric heating element without the element installed (and/or with no water in the tank), then you burned out the heating element. If that’s the case you will have to replace it - it burned out within the first minute or less.

opnspaces · Answer

Yeah sounds like time for a new heater rod. Fortunately they aren't all that expensive.

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