acritzer wrote:
Not sure how this factors in to the diagnosis. But I definitely have brake control.
Then the installer at least did more than just connect the lights from the 4 pin to the 7. So, that points more toward the fuse/relay issue other have mentioned. Can you look behind the 7 pin to see how many wires are connected to it? For a full install, there should be 6 (the 7th is used for special cases) - Ground, Tail light, R Turn/Brake light, L Turn/Brake light, Brakes, 12V).
Of course, the simple thing is to take it back to U-Haul and tell them the 12V isn't working.