The replacement cooling unit for our Dometic failed in 1 year. We have been living full-time for 12 years and did not want to be out of refrigeration again for a week (this is the second unit which failed). They refused to give any monetary compensation, warranty return only. We have thus lost $800.

If your cooling unit failed, aren't you already "out of refrigeration"?

how long is the warrenty? first time I,ve heard a complaint about there work.

Who is doing the install? Sounds like something is causing the problem like improper installation.

I know it's a hassle but if they'll give you a warranty replacement then I think it's nice they're willing to do something. I would take the replacement.BTW, can you see where it failed?

I would not expect a refund. I just put an Amish unit in. Hope it lasts more than a year. The quality is heads and shoulders better than OEM.

Unhappy with cooling unit from rvcoolingunit (Amish)

pianotuna
Nomad III
Dec 26, 2014
Hi,

Take the offer. Then sell it on ebay and get a nice residential fridge.
Big_Katuna
Explorer II
Dec 26, 2014
I would not expect a refund. I just put an Amish unit in. Hope it lasts more than a year. The quality is heads and shoulders better than OEM.
ScottG
Nomad
Dec 26, 2014
I know it's a hassle but if they'll give you a warranty replacement then I think it's nice they're willing to do something. I would take the replacement.
BTW, can you see where it failed?
donn0128
Explorer II
Dec 26, 2014
Who is doing the install? Sounds like something is causing the problem like improper installation.
midnightsadie
Explorer II
Dec 26, 2014
how long is the warrenty? first time I,ve heard a complaint about there work.
Gunship_Guy
Explorer
Dec 26, 2014
If your cooling unit failed, aren't you already "out of refrigeration"?

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Unhappy with cooling unit from rvcoolingunit (Amish)

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