What's left of Our Progressive EMS Unit
This is whats our EMS unit looks like after our last excursion. The box got fried. Bought it in 2009 and it has worked flawlessly up until a couple of weeks ago. No I don't know what or how, but it s...
Forum Discussion
Perhaps an abstract approach as is noted in a response above would be most revealing.
By Certified US mail return receipt requested
Ask the vendor if the failed unit can be shipped to them for analysis and response similarly by mail letter.
State the reason, as being WHAT CAN I DO TO AVOID FUTURE FAILURES OF THIS KIND? Where the failure occurred?. By what manner?
Such a request puts them in a bind. Failure to respond altogether is a no-no when presented to UL and ETL (I imagine Canada's CSA has a similar policy).
Omit threats directed at them for now. Your experience doing so will not only help you but a lot of other folks :)
By Certified US mail return receipt requested
Ask the vendor if the failed unit can be shipped to them for analysis and response similarly by mail letter.
State the reason, as being WHAT CAN I DO TO AVOID FUTURE FAILURES OF THIS KIND? Where the failure occurred?. By what manner?
Such a request puts them in a bind. Failure to respond altogether is a no-no when presented to UL and ETL (I imagine Canada's CSA has a similar policy).
Omit threats directed at them for now. Your experience doing so will not only help you but a lot of other folks :)
