Winegard Travl'r Direct TV Dish
When powered off, dish would not stow, screen code read,"AZ Motor Stalled". Has anyone else had this issue? If so, how did you resolve it? Thanks so much!
Forum Discussion
Texas Roadrunner wrote:
Thanks, yes we did, told us how to manually stow the dish, just wondered if others had encountered a similar problem. Tech Support @ Winegard told us to send dish back to them for repair. Technician said a local repair shop would not be able to fix it properly and we would just be wasting money to do so.
This is because the TIMING and position of the BIN switches is critical. Only Winegard can do that correctly. Doug- Before sending it back go on the roof and look for something that is binding, If your dish has been up for a period of time it might need just a little help to get started.
Don - Thanks, yes we did, told us how to manually stow the dish, just wondered if others had encountered a similar problem. Tech Support @ Winegard told us to send dish back to them for repair. Technician said a local repair shop would not be able to fix it properly and we would just be wasting money to do so.
aslakson wrote:
X2
Have you called Winegard Tech support . . . 800-788-4417? They're pretty good with things like this.
al
They really do have great support.- Have you called Winegard Tech support . . . 800-788-4417? They're pretty good with things like this.
al - AZ MOTOR STALLED Something is preventing the mount from rotating; look for obstructions. If
there is no obvious obstruction, contact Winegard Technical Support at help@
winegard.com or 1-800-788-4417
