You gotta be kidding me

js6343js6343 wrote:
Even so the dealer still pays labor to put the a/c in.

Nope, the dealer is paid to do warranty work.

Always remember one thing.............RV=CHEESY

1. The dealer is not an idiot--his so called tech is
2. The fix to the original AC was to replace the mount gasket as it was compressed too much from install (or continued tightening from the original complaint). This causes the mount pan and drain pan holes to be compressed and blocked off by the rubber roof. COMMON problem on RVP AC units from Installers and service techs that continue to tighten the mount bolts without realizing the problem with doing that. Once the gasket is halfway compressed you REPLACE the gasket to prevent water intrusion inside
3. WARRANTY---RVP and Dometic pay Labor and supply the New AC unit. BUT, we are required to remove the Data Tag label (has model and s/n) and send this back with the warranty claim. That means the AC should not be sold and if so, there is no model number or Tag to ever get any warranty help.
4. I find it hard to believe that RVP supplied a NEW AC for the OP's original complaint. RVP knows what I know and posted here. They would have required the Tech to verify Gasket and mount. RVP would have paid for a new gasket under warranty. Doug

PS, THERE ARE 2 DRAIN HOLES ---1 ON EACH SIDE. NOT weep holes, drain holes

js6343js6343 wrote:

Even so the dealer still pays labor to put the a/c in.


Reimbursed at the warranty rate by the manufacturer and it is not very complicated when you have the means to lift the unit and set it in place


Well that does explain that part of it.

js6343js6343 wrote:
Even so the dealer still pays labor to put the a/c in.

Reimbursed at the warranty rate by the manufacturer and it is not very complicated when you have the means to lift the unit and set it in place. Your RV dealer may be a "Cad"

Even so the dealer still pays labor to put the a/c in.

I am pathologically suspicious. I compared serial #s'. Also made them show me how to tell if it was 15K BTU

Your assumption that the dealer bore the cost of replacement is unfounded. The RV maker and/or AC manufacturer bore the cost and the dealer just acquired a slightly used perfectly functional AC that he will now resale. I suggest you find a more reputable dealer as you may be the one who gets "jacked" next time.

I have to ask: what makes you think they replaced the unit instead of cleaning out the weep hole, and just to keep you happy, TOLD you they replaced it?

You've done exactly what I would have! Good job...