jwoods61us wrote:
Perrysburg Dodgeboy wrote:
"could not duplicate customer complaint" most time that is a sign of a lazy tech.
Don
But it can also be the consequence of an over worked tech. When you are being paid by the flat rate hour, you don't have time to spend 20 mins trying to get a vehicle to replicate a sound. If it is a real problem, it will show itself in due time.
Just keep an eye on it and if it starts happening regularly then take it to the shop, and the tech will be able to more easily diagnose the problem.
Thanks for your advice everyone. I think I will go in the direction of this reply. It took approx. 20 minutes of highway driving and about 15 minutes of city stop and go to get the the truck to make the noise and take the video, time, I'm sure, a tech will not/cannot afford to take to find noise issues.
I wish I could post the video to show all of you, but my phone will not let me "share" in any format because the file is too large.