Forum Discussion
- DSteiner51ExplorerI rest my case. Thanks for proving my point.
- ricaticExplorer
DSteiner51 wrote:
Huntindog wrote:
In addition to Ric's sales kills, He no longer sells Fords for them.. Quite a few people bought Fords in part because of his opinion.... When it was favorable. You can probably easily double the kill figure.
Ric was easily the biggest Ford Fan ever.
We used to have many spirited debates.
I took no satisfaction when Ford did him wrong.
As I said back then, the sad truth is that any major corporation can stick it to the little guy at will. This could be a GM story, Or a Dodge story etc.
So far GM has taken the high road on the HPFPs.
That can change at any time.
I would have much preferred that Ford had taken care of Ric's issue, and we were still debating whose trucks were the best.
I now own Fords but I still thot Ric was a little off his rocker when he was a Ford Koolaide drinker and thot he maybe had it coming when it happened to him. Now he is just as much off his rocker the other way and I'm waiting for him to get himself into trouble again. Amazing what a wagging tongue can do and the way he comes on here I suspect there is lots of it.
Ford did warranty on one of my trucks AFTER the warranty was over. I didn't ask for it, they offered it and I took them up on it. I suspect it had to do with the way WE treated our dealers?
...and commentary such as this which displays the ignorance of the situation is why I occasionally need to remind my friends here at rvnet about the real facts...I also find it sad that some here hope I have another shameful event happen with my current product...
I always enjoy the ignorant comments made about how the posters position is so much more likely to end up in their favor because "they" treat their dealer so nicely...my shameful event absolutely blows that theory to bits...let me digress a bit to refresh some fading memories or bring newer members here to the truth...
If one reads the "Drum" episode thread from the beginning, they will find out that my relationship with dealership #1 began on excellent terms...there were three attempts to fix the truck under auspice of warranty coverage. I patiently and politely waited a week as the dealership worked through the warranty repairs...it was not until this dealer had replaced two different parts in the fuel system without doing the proper diagnosis sequence did the trouble start. They were into the truck for over $1000 in parts and diagnostic time that Ford would not reimburse them for even if they warrantied the pump...Ford's position on HPFP repairs made their blunder even more problematic...
I went through 3 more days of discussion with these crooks before I decided to remove the truck from their shop and sent it to the dealership where I always had the truck serviced...this dealership totally debunked the "water in fuel" diagnosis...they went to bat for me but in the end were told it was politically impossible to now warranty the repair because of Ford Field Service Engineer internal politics...better to sacrifice one customer and not have a huge internal fight...I was told this by the second dealersip's Ford Field Service Engineer...and then he said he wished I would have sent the truck there first as he would have covered the repair...
Again I will say this...If you own a Ford and think this type of treatment can not happen to you...you are whistling past the graveyard...The posters here that think they are immune and make comments such as one's made above are naive...they bash me for my former Ford advocacy and call me the biggest Blue KoolAid drinker of all time...Ford did it to me, why do they think they are immune...they seem to think they can have it both ways...sad indeed...
Regards - Roundtwo-40ExplorerI think we are all missing the point, the poor guys at Kool Aid have been getting negative pub ever since Jimmy Jones.. My own personal experience: I grew up a Ford fan, owned 5 Ford trucks back in the day (80-90's) had friends and relatives that went through the meat grinder that was the 6.0 and the biggest fact that Ford said it was the consumers problem to pay huge repair bills for KNOWN ISSUES turned me off to them for good in the HD market. When I bought my Ram I test drove a Duramax (nice truck but a little pricey here) and refused to look at the Fords though my dealer had quite a few on the lot, no way. Ford really whizzed where they slept on that one and the fact that they are on the 4th "incarnation" for their engine in 10 years speaks volumes, after their last 3 who wants to be the beta tester for the new one?? Anyone?? Come'on guys, what could possibly go wrong? It has a "warranty" right? Pass.
- I will say that for what happen to Ric , he feels entitled to post negative things... BUT--- I also feel that he states his case and lets it go... His comments are easy to read and not over the top and does NOT just pile on for the heck of it... IF we all can't agree to disagree that's our problems.... And I will say that for myself, I personally have had ZERO issues with my 6.0... my 6.4.. and hoping that my 6.7 will follow.. I am sure I would be also be singing a different tune if things were different.. IF AND WHEN I do , who knows.. maybe I will change my name to DODGEDUDE?? or HEAVYCHEVY?? :-)
- DSteiner51Explorer
Huntindog wrote:
In addition to Ric's sales kills, He no longer sells Fords for them.. Quite a few people bought Fords in part because of his opinion.... When it was favorable. You can probably easily double the kill figure.
Ric was easily the biggest Ford Fan ever.
We used to have many spirited debates.
I took no satisfaction when Ford did him wrong.
As I said back then, the sad truth is that any major corporation can stick it to the little guy at will. This could be a GM story, Or a Dodge story etc.
So far GM has taken the high road on the HPFPs.
That can change at any time.
I would have much preferred that Ford had taken care of Ric's issue, and we were still debating whose trucks were the best.
I now own Fords but I still thot Ric was a little off his rocker when he was a Ford Koolaide drinker and thot he maybe had it coming when it happened to him. Now he is just as much off his rocker the other way and I'm waiting for him to get himself into trouble again. Amazing what a wagging tongue can do and the way he comes on here I suspect there is lots of it.
Ford did warranty on one of my trucks AFTER the warranty was over. I didn't ask for it, they offered it and I took them up on it. I suspect it had to do with the way WE treated our dealers? - HuntindogExplorerIn addition to Ric's sales kills, He no longer sells Fords for them.. Quite a few people bought Fords in part because of his opinion.... When it was favorable. You can probably easily double the kill figure.
Ric was easily the biggest Ford Fan ever.
We used to have many spirited debates.
I took no satisfaction when Ford did him wrong.
As I said back then, the sad truth is that any major corporation can stick it to the little guy at will. This could be a GM story, Or a Dodge story etc.
So far GM has taken the high road on the HPFPs.
That can change at any time.
I would have much preferred that Ford had taken care of Ric's issue, and we were still debating whose trucks were the best. - goducks10Explorer
DavinD wrote:
Ricatic's story is the reason I'm saving a copy of every fuel receipt with my truck. Someone tries to blame it on bad fuel, I'll have the receipt. In the end, I'm one of those hoping "it won't happen to me".
x2 and the reason I bought a 12 Ram CTD. - Me_AgainExplorer III
DavinD wrote:
Ricatic's story is the reason I'm saving a copy of every fuel receipt with my truck. Someone tries to blame it on bad fuel, I'll have the receipt. In the end, I'm one of those hoping "it won't happen to me".
As every 6.7 owner should! I have told the members of our Cardinal forum the same thing. Keep every fuel recent. Ask your dealer if you should use a fuel additive, if the answer is yes, then buy them from that dealer and file the receipt away. Keep a log book of fuel and additives. CYA!
Chris - DavinDExplorerRicatic's story is the reason I'm saving a copy of every fuel receipt with my truck. Someone tries to blame it on bad fuel, I'll have the receipt. In the end, I'm one of those hoping "it won't happen to me".
- ricaticExplorer
v10superduty wrote:
ricatic wrote:
It looks like we have a new contender for the "Blue KoolAid King" title...Fish and the Gypsy need to up their game...I must be fair to the fish though...he does get it but likes to poke the bear...
Regards
Ricatic
I wonder if you will clear up something that I think about each time I see one of your posts?
When the "Drumbeat or Drumroll" thread or whatever it was called so way back when it first started, I was a very early poster trying to assure you that Ford would do the right thing. The way I understand how things went down, it was truly a "dealership" problem and Ford took their side instead of the truth? Or something like that..
I think something weird really made Ford go on the "The doors shut on this issue" tangent as I from both a customer and dealership employee viewpoint have always felt they were more than fair.
I understand you feel they were not in your case and tend to agree,
however in my mind your ongoing displeasure should be with the dealership who caused this but you probably can't do much to hurt them so I guess I can follow your logic to keep the heat on Ford.
Here is my question...
When you were in the heat of the situation and laying out your list of the bad things Ford had done to your "family" you mentioned that they had cancelled a Lincoln dealership owned by (I believe you said) your wifes family?
You had said they had 2 really good diesel techs and a few other things I can't recall.
**Is that situation partially causing your ongoing pressure to put down Ford? **
The reason I ask is I just can't understand caring on with this program over a "truck" that's out of your life now.
It just seems there must be more to it to me. :h
Just very curious so no reply needed if you feel its not warranted.
Your memory is almost correct...but Deb's family has never owned a Ford dealership of any sort...the dealership you are referencing was a small town dealership that the same family owned for over 60 years...they only sold new Lincoln/Mercury vehicles but serviced all the Blue Oval lines...their service department had 3 diesel techs that each had over 30 years at the same dealership...and a parts department that serviced the entire area dealerships with Genuine Ford Parts. They were far more respected than the Ford dealership two miles away...
The problem was twofold...no room for expansion of their location and a small town sales volume. They were told that they would no longer be a top tier dealer and their allocation was slashed...my ties to them was only the fact that my dad bought cars from them for years...truth is I never bought a car from them but they treated me as well as they did my dad for parts and service...it was a tragedy to see them treated the way they were treated...
Your question about why am I not blaming the crooked dealer that blacklisted my truck for warranty repairs is a fair one. The answer is found in the way Ford handled the situation...Ford ultimately had control over the warranty claim. They built the truck and they provided the warranty coverage...or in the case of failed HPFP's, no warranty coverage...the dispute escalated all the way to the VP level in Dearborn, Michigan...in the end, FOMOCO sacrificed a log time dedicated and loyal customer on the alter of dealership politic's. This was Ford's decision alone...and a Shameful Decision at that...
I have backed off a bit...but when quoted or pushed, I do not stand idly by...especially when the Blue KoolAid Boy's try to bury the poor treatment of not just my family but many others under the clamoring of it just doesn't happen the way it has been told...reality is simple...if Ford can hurt a loyal customer like they did with us...what makes anyone who has a Ford believe they are above having it happen to them...the answer is simple...anyone, no matter how loyal they are to Ford or how great their dealer relationship remains, can be the next victim...and that is a shame...
Ironically, I still get a direct mail flyer from the crooked dealer to either come in for a great deal on either a new vehicle or service...I laugh and just let them waste their money....
Regards
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