JnJnKatiebug
Nov 23, 2016Explorer
Another 10 week wait, no big deal.
We special ordered our new Flagstaff 26FKWS with the exact colors and options we wanted. Placed the order on September 3rd and we were told 8 to 10 weeks. We had hoped to get it in time for a couple weeks of camping before Thanksgiving. Got a call on Monday, 11/21/16 that it was in and ready to go (11 weeks and 2 days). The dealer is 150 miles away so I headed out Tuesday morning to pick it up. One of the things we ordered was a table and chairs instead of a booth. Got there at 10:30 and it was sitting out front with our name on it, walked in the door and there is a booth, no table. Everything else was as ordered. I had a copy of the order sheet and we matched it up with the spec sheet from the factory and it showed table and chairs. How did this happen? No big deal as camping season is pretty much over for us as we have to get some Christmas shopping completed. Dealer was very apologetic and going to re-order the trailer with about $500 more options at no cost and a tank of gas when I come pick it up. (It was already $1500 less than the local dealer) Hopefully we will be ready to go by early spring. The sales lady could not believe I was not upset. Like I told her, stuff happens. If this was my only problem in life I would be a happy camper.