Anyone do a Lance factory re-caulk?

billtex wrote:

devildog1971 wrote:
I do not have a lance I have a 07 winter creek and went to a rally in Gettysburg then to Michigan on unrelated family business, when I got to the factory and showed them the problems the warranty manager said that the camper should have never left the factory with the problems I showed them, and that the slides that they now install have a brake attached because after a few years they will creep in a few centimeters. long story short they repaired everything even things I had never noticed and because they had started using reico jacks a few years ago he gave me one new jack and four new motors and the caulk job was also thrown in they spent two days making my camper like new and the bill had a no charge at the bottom. Hope you have the same luck as I did, the only reason I went there was a small problem with the slide, probably never happen again but I was not looking for something for nothing but it turned out that way

Winter Creek?
Have never heard of that brand...tell us more?
Is that Italian?

Mr Billtex... what is this Italian talk?

Winter Creek is made by Palomino

If you google it you can see the brochure. I did after reading your post

Try clicking here

devildog1971 wrote:
I do not have a lance I have a 07 winter creek and went to a rally in Gettysburg then to Michigan on unrelated family business, when I got to the factory and showed them the problems the warranty manager said that the camper should have never left the factory with the problems I showed them, and that the slides that they now install have a brake attached because after a few years they will creep in a few centimeters. long story short they repaired everything even things I had never noticed and because they had started using reico jacks a few years ago he gave me one new jack and four new motors and the caulk job was also thrown in they spent two days making my camper like new and the bill had a no charge at the bottom. Hope you have the same luck as I did, the only reason I went there was a small problem with the slide, probably never happen again but I was not looking for something for nothing but it turned out that way

Winter Creek?
Have never heard of that brand...tell us more?
Is that Italian?

I do not have a lance I have a 07 winter creek and went to a rally in Gettysburg then to Michigan on unrelated family business, when I got to the factory and showed them the problems the warranty manager said that the camper should have never left the factory with the problems I showed them, and that the slides that they now install have a brake attached because after a few years they will creep in a few centimeters. long story short they repaired everything even things I had never noticed and because they had started using reico jacks a few years ago he gave me one new jack and four new motors and the caulk job was also thrown in they spent two days making my camper like new and the bill had a no charge at the bottom. Hope you have the same luck as I did, the only reason I went there was a small problem with the slide, probably never happen again but I was not looking for something for nothing but it turned out that way

Great info, sleepy, thx

Anyone you talk with will be able to help you. The whole staff do their jobs well.

The Lance Camper phone number is 1 661 949 3322,

Have your serial number handy (It's on the nameplate beside the entrance door) All 2006/1181 might not be exactly the same... maybe a different brand applaince... or even a "fix" of some sort. They'll have a record of your exact camper.

You will schedule a certain day... you might want to show up the afternoon before and check in... stay there that night so that you will be ready when they get to work the next morning.... I have found them to be prompt.

Even though you have your TC stored in a protected enviroment you might have some damage to the skirts or ???, it should be repaired too.

Mike Williams is in charge of the Customer service center now. He was already there when we last visited in 2009. He is focused on doing a good job.

Chet

Thanks Sleepy, great advice. Do you happen to remember the names of who you dealt with or phone #.

You'd get the benifit of inspection too.

Yes... go for it. Very good people to deal with.

We have had all kinds of stuff done there... someone hit our TC in Mississippi

We like the area... (eat at El Torio in Palmdale... about 5 minutes from the factory.)

THe Customer Service Center has electric hook ups and you'd have the use of your TC at night... they'd do your work during the day.

They have a dump station inside the fenced area...

Sleepy