Atlee wrote:
I don't know about customer service, since I have never needed it either. I how have my 3rd Barker. My first Barker was so good, I took it off the trailer I was selling and put it on the new to me trailer I got.
Am still on my 1st Barker and like you took it off my previous trailer back in 2007 when I purchased my current trailer. The jack is now close to 30 years old and has had one failure of the micro switches due to simple corrosion and wearing out about 8 years ago. When the up switch went I jammed the jack and damaged the gears which I was able to get from Barker for like $15 to $20 or so. The micro switches are standard and cheap and I now keep a spare set in a baggie inside the motor cover on the jack for emergencies. The switches are not sealed so eventually they will fail just from moisture and corrosion. I also have mine covered and don't have an issue with accidently turning the light on which I never use anyway since I also use my jack without removing the cover. I made my cover and have two web hooks inside the cover to hand my safety chains on when in storage to keep them off the ground and the hooks out of the weather.
In todays "throw away society" it's refreshing to have something that is not only made in the USA, but has repair parts readily available even for really old model equipment.
I would highly recommend the Barker for an electric tongue jack based on my personal experiences and from other owners I have read about over the years.
Larry