From Autonews:Cadillac overtook Lexus to top a survey of customer satisfaction with dealership service departments, giving General Motors twin victories in a benchmark study released today by J.D. Power and Associates.Cadillac’s first win in the luxury category ended a five-year reign for Toyota’s luxury arm in Power’s U.S. Customer Service Index Study. Buick ranked as the top mainstream brand for the first time, joining GM’s Chevrolet and GMC among the top five in that category for a fourth straight year.JD Power Site

Wow, from a great car up to the 60's to the biggest POS ever made to a fair car and now the best. Way to go Caddie!!! :)I still remember the 8-6-4 years. :S Or the Caddie that Ziggs; LOL, they really did; zigg that is.............going down the road!

GM rah rah rah. What is a Caddy/Buick post doing in Tow Vehicles?

I will say... We really like our CTS and the support from the dealer.... even though it wont tow my trailer !!

lbrjet wrote:GM rah rah rah. What is a Caddy/Buick post doing in Tow Vehicles?If you can afford it, the Escalade and Escalade XL has the same tow ratings as a 1500 series Tahoe/Suburban.

lbrjet wrote:GM rah rah rah. What is a Caddy/Buick post doing in Tow Vehicles?The Buick Enclave can be ordered with a Towing package and has 4500lb tow rating. More than many minivans and Honda's that are discussed in this forum.Cadillac was already answered.Too bad lbrjet that there is good news about GM.

Cadillac, Buick top service satisfaction rankings

14 Replies

milo
Explorer II
Apr 10, 2014
Good to know in case I decide to ever buy GM product.. Naaaah that's never gonna happen after the screwin they gave us in 2011.
Lessmore
Explorer II
Apr 09, 2014
FishOnOne wrote:
Turtle n Peeps wrote:
Wow, from a great car up to the 60's to the biggest POS ever made to a fair car and now the best. Way to go Caddie!!! :)

I still remember the 8-6-4 years. :S Or the Caddie that Ziggs; LOL, they really did; zigg that is.............going down the road!

I think Cadi hit an all time low when they tried to rebadge a Chevy Cavalier and called it a Cimarron. :E

Or the Lincoln which was a rebadged Ford Crown Victoria.

All manufacturers pretty well do this...economies of scale.
C_Schomer
Explorer
Apr 09, 2014
They obviously didn't rate my last 2 GMs... The grand am and regal that had such bad electrical problems and made me start buying dodges. I used to be a bow tie nut but now I'm cured! Craig
catfishmontana
Explorer
Apr 09, 2014
Cool, the soccer moms were happy with their oil change.
Campfire_Time
Explorer
Apr 09, 2014
lbrjet wrote:
I had a Buick once, good car. I'm sure you have all seen many many Buicks and Caddys towing trailers and fivers.

I've seen both towing trailers. Especially Escalades. Not 5vers of course...
lbrjet
Explorer
Apr 09, 2014
I had a Buick once, good car. I'm sure you have all seen many many Buicks and Caddys towing trailers and fivers.
Lessmore
Explorer II
Apr 09, 2014
BTW...Buick has been tied for top or near the top...in the JD Power quality assessment.... during a number of years. Not just this year.

I have a 2007 Buick Lacrosse....bought new...great car.
Lessmore
Explorer II
Apr 09, 2014
lbrjet wrote:
GM rah rah rah. What is a Caddy/Buick post doing in Tow Vehicles?

The Buick Enclave has a tow rating of 5200 lbs. Tow quiet in pure luxury.

What's with the GM rah, rah, rah bit ?
FishOnOne
Nomad
Apr 09, 2014
Turtle n Peeps wrote:
Wow, from a great car up to the 60's to the biggest POS ever made to a fair car and now the best. Way to go Caddie!!! :)

I still remember the 8-6-4 years. :S Or the Caddie that Ziggs; LOL, they really did; zigg that is.............going down the road!

I think Cadi hit an all time low when they tried to rebadge a Chevy Cavalier and called it a Cimarron. :E
Dadoffourgirls
Explorer
Apr 09, 2014
lbrjet wrote:
GM rah rah rah. What is a Caddy/Buick post doing in Tow Vehicles?

The Buick Enclave can be ordered with a Towing package and has 4500lb tow rating. More than many minivans and Honda's that are discussed in this forum.

Cadillac was already answered.

Too bad lbrjet that there is good news about GM.