Companies That Stand Behind Their Products
In 2006 I bought a Bed-Rug bed liner for my new Dodge. I like it because it's good on my knees and is attractive. Now, I really like it because UV has attacked the material and to my surprise the comp...
Forum Discussion
punomatic wrote:Some companies believe that going above and beyond builds loyalty.
Costco. I bought a new laptop from Costco. In less than a month, it got a cup of coffee poured into it, which wasn't helpful. I took it back and told them what happened. They only had one question: "Do you want your money back or another computer?"
I posted earlier about my experience with Leopold.
They spend much less on advertising than their competiters, putting those funds into their legendary warranty policy.. The payoff for them is fanatical customers, many of whom, won't even look at another companys offerings.
