mich800ExplorerOct 20, 2017Customer Satisfaction Is Not A RecallAnyone with a Grand Cherokee or Durango get the customer satisfaction letter for the EGR? Looks like the new marketing trend is to not call it a recall. It is a customer satisfaction campaign. Int...Show More
Fred_n_JoExplorerOct 21, 2017As I recall, the word recall does not have a legal definition. It may be used in a legal document to address a safety issue.
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