Customer Satisfaction Is Not A Recall
Anyone with a Grand Cherokee or Durango get the customer satisfaction letter for the EGR? Looks like the new marketing trend is to not call it a recall. It is a customer satisfaction campaign. Int...
Forum Discussion
goducks10 wrote:Yep, I believe it is. All my years in the auto industry a recall was something we asked the customer to bring the vehicle in so we could repair a known defect. Then it was not just for safety reasons. Could be as simple as a faulty door seal.
Is this like alternate facts?
