Def fluid in new Ram

Fuel was full but def was at half tank. Without having experience yet wit the def fluid I purchased my first one there but will be the last...thanks for all the input!

If you have to use Mopar DEF to not damage the system thus keeping your warranty in effect, they have to provide it for free , read the Magnuson-Moss Warranty Act, ask Ford how their butt feels after it bit them on fuel filters

Old-Biscuit wrote:
Picked NEW 2015 RAM yesterday.......then why did you have to purchase the 2.5 gallons of DEF? Dealership didn't put DEF in truck (and fuel)?

Return that $22 DEF for refund AND a conversation with Service Manager, General Manager, Dealership Owner.

X 2 for me on this one.

And ditto for what others have said about DEF from various sources. I use Wally World stuff, as it is most accessible during travels for me.

Picked NEW 2015 RAM yesterday.......then why did you have to purchase the 2.5 gallons of DEF? Dealership didn't put DEF in truck (and fuel)?

Return that $22 DEF for refund AND a conversation with Service Manager, General Manager, Dealership Owner.

tinner12002 wrote:
Well I did buy my first 2.5 gal there... $22 tax included. It was the service man that told me that...said they've had to replace a couple systems, about $7000, due to bad def fluid purchased somewhere.

What a CROCK of male cattle defecation!!!!!!! DEF is DEF, that guy should definitely be called on that! I get it he's trying to make money for his dealership but that's out right lying!

If you buy DEF in a jug just watch the expiration dates.

Dan

tinner12002 wrote:
Well I did buy my first 2.5 gal there... $22 tax included. It was the service man that told me that...said they've had to replace a couple systems, about $7000, due to bad def fluid purchased somewhere.

So the tech is guarrenteeing that mopar def will never be bad?
I bet the owner of the dealership would loive to know his tech just put him up to pay for any damages done if his mopar def goes bad

Well I did buy my first 2.5 gal there... $22 tax included. It was the service man that told me that...said they've had to replace a couple systems, about $7000, due to bad def fluid purchased somewhere.

Turtle n Peeps wrote:
Here is what you do.

Go into the dealership and tell the service manager you want that put in writing and signed by him and the owner of the dealership.

It will be fun to watch how their story changes and they start to stammer like Daffy Duck. :B Be sure to post it onto Youtube so all of us can enjoy! :B

GREAT IDEA!!

Here is what you do.

Go into the dealership and tell the service manager you want that put in writing and signed by him and the owner of the dealership.

It will be fun to watch how their story changes and they start to stammer like Daffy Duck. :B Be sure to post it onto Youtube so all of us can enjoy! :B

rjxj wrote:
Let me guess.....$29.95 for 2.5 gallons.

Wouldn't surprise me one bit if that isn't what Mopar would charge for a 2.5 gallon jug...I never looked it up..

sorta like MOPAR selling 16K and 20K (I think), 5er hitches for a ridiculous price and you could purchase the SAME hitch from a hitch place for substantial savings, but some have to learn the hard way I guess.