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TDasher's avatar
TDasher
Explorer
Dec 10, 2017

Delamination

The fiberglass on my 2-year old Sonic (Venture aka KZ) started delaminating near the curve of the back roofline. Discussion with the dealer revealed it was a know issue caused by a design and manufacturing flaw. The dealer's service department did their best to work with the manufacturer since it was out of warranty. You figure that since it was caused by a design flaw they'd take care of it. Regardless, they offered a little relief but the repair ended up costing me $1485 out of pocket. You'd think RVs would be like autos and they'd do a recall and repair for known design issues. Not so. At least send a notice out to owners so preventive measures can be taken. You just don't expect delamination at 2 years but that wasn't the case for my Sonic.
  • Recalls are generally safety issues, defects that only involves the useful life of a product probably won’t happen.
  • How did they fix the delamination ? Did they replace the entire side/back or cut and paste a section in place ?

    What was this 'design flaw' ? What did they forget to do that would cause this to leak at 24 months ?
  • Curious as to what preventative measures' could have been taken? Care to elaborate on that....

    Far as any RV manufacturer providing notice of a design/manufacturing defect, they are exactly like the auto companies, not going to allude to anything unless their feet are held to the fire.

    No one voluntarily fesses up to anything unless forced to by some outside circumstance.

    Good example is/was the Takita air bag fiasco. No one said a word until people started dying and then the NHTSA got involved and viola, there is an issue.

    Same principles apply to your issue
  • Sorry to hear that.
    It just isn't fair to have to deal with something like that on a near-new Rig.