Forum Discussion
Steve_in_29
Sep 25, 2016Explorer
Vinsil wrote:Before they closed the NAPA here, the most knowledgeable person in the store was a nice lady who was about 70. she knew everything and would regularly school the younger guys working there.Steve_in_29 wrote:Reddog1 wrote:
Personally, I think people put to much responsibility and trust on sales people, especially in the auto industry. Do we expect a grocery store clerk to tell us how to prepare all of the food products they sell? At a hardware store, do you expect a sale employee to know the details of every product? At a automobile sales lot, have you ever looked in the employees parking lot to see if they all drive the same vehicle they sell? Most of us do not like to hear it, but it is our responsibility to do research on what we want. Unfortunately, we typically will buy on impulse if we like the color.
Wayne
While it's a dying art now at one point REAL hardware store employees were a source of MUCH information about their products. My local (non chain store) hardware store has guys working that are in their 60s and they can tell you pretty much everything you need to know.
I live in a small town, 2000 people.
We have a auto parts store, older guys and one younger guy. They have the old school books and know what your talking about most of the time (if you know what YOUR talking about) and their prices are on point. I LOVE going there...it reminds me of my experience growing up in a small town and having good, knowleadege people to help. I worked these jobs as I was younger and prided myself on the knowledge and helpfulness.
Sadly this is not the norm these days....gosh, I am getting old. Lol
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