drhuggybear wrote:
The DW and I picked up our new baby today - a Wildwood 29QBSS. A huge improvement from our Z-1. The dealership did the hitch adjustment but the sway arms aren't level to the frame of the trailer. They are angled up from the hitch to the L brackets. This means that the sway arms aren't sitting flat on the L-brackets but at an angle.
We got to the campsite tonight and I couldn't get disconnected because of the pressure. The site we are at isn't level so it is causing some issues getting the trailer disconnected.
https://www.youtube.com/watch?v=l5TtNUxeFWc
This is an installation video from Equilizer and the sway arms look level in the video but they don't say one way or the other.
I told them when I was leaving that it didn't look right but they swore they installed it correctly. Thinking about it now as I type this, they didn't have any Equilizer displays up. All they had were the chain models.
What say the experts on this forum? Does it sound like they didn't set it up correctly? Do I need to redo the hitch installation elsewhere -- or attempt it myself for that matter?
Did you raise the tongue of the trailer before you tried to remove the bars?
If you raise the trailer just the right amount, you can usually get the bars on or off with out the snap up bar or much effort. They don't have to be exactly level. But if the are way, off...like other said...readjust and you may need to add washers.
If the tow vechile is really twisted compared to the trailer, that can sometimes cause a problem, take the easiet bar off and then vary the height ot the trailer to find the sweet spot to take the second one off.