Excellent customer service from Torklift

You just experienced the typical Torklift customer service.....excellent all the time.

If that's true then Torklift is guilty of some serious false advertising.

The whole point of StableLoads is to engage the overload springs sooner. They're designed to be engaged 100% of the time under load.

On mine when the load is such that the overloads "just contact," (e.g. with just the camper and no trailer) I get a harsh slap every time I hit a bump that shoots right up my spine.

I feel the forklift bump stops are just that. There are meant to contact the spring when the load bounces. I don't believe that are meant to ride on the spring a 100 percent of the time. Air bags would help the ride and life of the bump stops. I load the truck and then put enough air in the air bags to raise the load just enough to just contact the spring. I get a great ride and bumps still do the job the are designed to do. You should consider a set of air bags in my opinion. Good luck with your new bump stops, I'm glad that Torklift took care of you needs.

Great to hear about good support.

I wonder why they wore and why so quick? Did they offer any explanation?

In your photo, is your TC loaded?

Wayne