Forum Discussion
StirCrazy
Aug 13, 2022Moderator
Cradz350 wrote:
The truck is actually 6.5 years old. The bearing failure as I've learned is common with the engine. The servicing dealership has had multiples including a 350 a month before mine. For something that shouldn't happen to have multiple incidents at the same dealer tells me they have a design defect. Hence updates to the connecting rods, pistons etc.
After months of deliberation Ford offered to pay 65 percent of the repair. Leaving me with 8500 out of pocket. I agreed and when the time came to pay... the number was increased to me paying 14,400.00. The dealership was as shocked as I was. So we went back to deliberation mode because even the dealer was unhappy Ford had pulled a bait and switch. This week after more research I learned on top of the labor and parts pricing there is almost a 9,000 markup on parts...this appears to be on the dealer end but I'm not sure. I've requested the full repair estimate with no reply. I know Ford asked the dealer to run as a warranty claim.
If this was a standard wear item I would agree the warranty period is over. This is a manufacturer design defect and a massive safety issue. Tight bearing clearance (compared to previous diesels) and poor oil circulation add to the issue. Had I been towing the RV and had this failure...someone could have been seriously hurt.
spun berrings are not common at all in these motors your dealer was probably just telling you that to get you to do the repair thinking you will be able to get some money back. sounds like the dealer is the one that screwed you to me.
and why do you need a new turbo? just sounds fishy would cost a lot less to repair than replace the whole thing.
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