Ford 6L diesel in the news again

Lantley wrote:

Bird Freak wrote:
How about that. All the same old Ford bashers jumped right back on the wagon.

Ford deserves all the bashing they get from the 6.0 debacle from here to eternity.
Do you believe they should receive accolades?

I currently own 5 Ford vehicles so it is evident that I like Fords but in my experience their customer service is worse than useless. The last time I called them was about 3 years ago and all that they would tell me was to go back to my dealer. If my dealer was willing to fix the issues I wouldn't have been calling customer service. Fortunately the problems were minor so I decided to just live with them but every time they annoy me I think about Ford's customer service, or lack there of.

The 6.0 is still a drag on Ford's reputation and should have been fixed immediately. It wasn't like Ford didn't know how, International sold it as the VT365 and it had a great reputation although with probably a little more expense and a little less power.

Firestone's reputation still suffers from the failures they had with their first radials. I have seen studies that claim that other brands had just as many problems but had better customer service and did what it took to make the customers happy. Things like that can stick around for a surprisingly long time as Ford is learning again with this lawsuit 17 years after the defective product was sold.