Forum Discussion
mabynack
Dec 15, 2014Explorer II
ricatic wrote:
I had one...lot's of power, pulled my fiver fine and was a nice truck for 35000 miles...then the sad truth about Ford and it's diesels raised its ugly head...the truck just stopped one day and would not restart...after 3 failed attempts to fix it,it was determined the HPFP ate itself... the dealer needed an out for all his wasted time so a fabricated "water in fuel" diagnosis fixed that...and me...even after completely refuting the WIF claim at a different dealership, Ford still stuck me with a non-warranty repair that cost over $10,000.00...thus no more Fords for us...and about 175 others that saw my plight and bought something else...Good Job Ford...
Shameful treatment of a lifelong customer to save face for a crooked Ford dealership...the Blue Koolaid Crowd will claim "it's not Ford, it's the crooked dealership"...bull puckey...Ford World HQ called me to personally deny the coverage...
Shame on Ford...
Regards
I've been a loyal Ford owner for thirty years, but I won't be buying another one for the same reason. I've had pretty bad service with my last two. Ford covered up major problems with my truck until after the warranty ended.
My fuel injector control module went out at 60,000 miles and 96,000 miles. Other owners told me that their FICMs were replaced under warranty up to 100,000 miles, but Ford refused to cover mine. It was $800 a visit.
They also covered up a blown head gasket when a simple test measuring Carbon Monoxide in the coolant would have detected it. By the time the problem was properly diagnosed, the truck was no long in warrant and it cost me $8000.
Another trip to the dealer for a 30 dollar fuel pressure regulator spring ended up costing me $1300 because they claimed the problem was actually a dirty turbo. After they cleaned the turbo the problem was still occurring. That's when they replaced the $30 spring. Any reputable repair facility wouldn't charge you for their own misdiagnosis.
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