Me Again wrote:
Trailer looked new, do dealers really send people out on the highway setup like that?
When I bought my toy hauler bumper pull trailer, the dealer installed a WDH with undersized tension bars. I didn't notice until I got it home and made a call that I was on my way back and he needed to have the correct bars waiting. Once home with the heavier bars, I still needed to readjust hitch head height and angle until it was correct. I had never used a WDH prior to my toy hauler, but was smart enough to look up directions and advise on how to properly set mine up. I'm glad I did not assume someone in the business knew what they were doing because my initial research was more personal educational rather than trying to find fault with the dealer.