Hensley Arrow - Need Answer

Ken, can you post a pic of what the rig looks like hooked up?

well, if the drop bar is the wrong one from the start I am going to be very upset if I have to pay for anything being exchanged to get the right level....When I decided to buy it I was expecting to have the financial agreement mean that the working as expected hitch to be covered by the amount agreed. Not having to exchange drop bars at my cost until it is where it should be.

I may be getting ahead of myself and even though it is low the guy I talked to at HA today said as long as it's level it's ok but I'm still concerned that if I go thru a parking lot with the speed bumps that I'll nail them!

I have a trip this weekend with the storm on us to test this out and if I'm not comfortable I will call them back on Monday and hopefully get the right bar at no cost.

If you bought the hitch from Hensley and have the lifetime warranty they will exchange the drop bar for free, you pay shipping. Your CC will be charged the refunded when you return the drop bar, If you have the manual or go to their web site and they have the calculations to determine the correct drop bar.

You want the truck and trailer to sit as level.as possible when hitched. You can use the stinger either as a drop or a rise. When I first ordered the hensley the guy told me I needed a 2" drop bar. So I installed it and the TT was way nose down. I called back and said he must have shipped me the wrong bar, and he asked how I had it installed, it was upside down, it was supposed to be a 2" rise! I just swapped for a 4" rise when I put the LT tires and lift kit in the TT.

dalenoel wrote:
Flipping the stinger may not be the correct procedure. Contact Hensley and see what stinger should be used with your trailer and truck. They do a great job swapping the stinger if needed on a purchase.

I agree. Before our fifth wheel and the Hensley BD3 TrailerSaver hitch we had a TT and the Hensley Arrow. Ours appeared to sit low too, but the hitch height is very important. We had to swap ours out twice to get the perfect fit and yes, they are very good about it. It's important to be level because backing that stinger into the hitch takes some finesse and getting used to.

Here's a picture of ours as it was on our Komfort TT 282TS -

Flipping the stinger may not be the correct procedure. Contact Hensley and see what stinger should be used with your trailer and truck. They do a great job swapping the stinger if needed on a purchase.

You can crank the spring bars all the way to the top and it won't hurt it. There's a video from HA that shows them cranked all the way up. And (insert name) says no problem doing it. With the HA you can't preload the WD the normal way so cranking on the spring bars is all you can do.