Forum Discussion
jj95
Mar 30, 2014Explorer
They did reach out to my dealer (at my dealers request) - and spoke with the owner. He explained that in his 17 years in the business, he has never seen a claim for this denied. I spoke with him afterwards and he basically said that they really didn't listen or engage him much - they were just checking the box. They told me afterwards that they would like to talk to the other companies that are covering this, and reference specific claims - but I don't see that happening - that's just a "we want to look like we care about you" kind of maneuver.
I believe they would have covered the water damage - but that was $600 - and I have a $1000 deductible.
Last time I talked to them, their angle was that this tearing of the floor was a long slow process, due to repeated freezing and warming, and was thus "wear and tear" vs. a sudden event, like a tree falling through the roof.
I believe they would have covered the water damage - but that was $600 - and I have a $1000 deductible.
Last time I talked to them, their angle was that this tearing of the floor was a long slow process, due to repeated freezing and warming, and was thus "wear and tear" vs. a sudden event, like a tree falling through the roof.
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