Forum Discussion
Huntindog
Dec 03, 2015Explorer
EQUALIZER wrote:
The only negative report I’ve heard about going bigger is a stiffer ride, and even this is when the “proper sized” hitch is a 6K and they go with the 14K.
This pretty much proves what I said earlier.
"I think that it's a pretty safe bet that EQUALIZER employed some engineers when designing their products.... And they designed it with different sizes.
I also think that it's a pretty safe bet that those calling EQUALIZER for advice are not speaking with any engineers... But just someone with a customer service title paid to answer the phones and stroke the callers egos. (that is what customer service is about, making the customer feel good.) I believe that EQUALIZER employs some who are very good at their customer service job.
I also believe that they employed some who were very good at their engineering job.."
The customer service person has spoken.. EVERYONE should just get the 14K hitch.
Now that the egos have been sufficiently stroked, they can save a bunch of money by firing all their engineers and making /stocking only the 14K hitch.
I love some of the terminology.
"The only negative report I’ve HEARD about going bigger"
That is not something an engineer would say... It is something that should be called heresay.... Which is not necessairily fact.
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