Forum Discussion

bnk190's avatar
bnk190
Explorer
Sep 15, 2013

Jayco vs Keystone Bullet Premier vs Artic Fox

We are getting close to making the jump back into RVing and getting a travel trailer. Before I begin know that I'm all about customer service and quality. I have pretty high standards and can be picky. I am looking to spend $20-30k which isn't a drop in the bucket so I don't want to be chasing poor workmanship.

We have narrowed the trailers down to Keystone Bullet Premier, Jacyo White Hawk and Artic Fox.

I have owned 3 Jaycos in the past and have been very happy with them but the last was around 1995 timeframe.

I'm looking at Artic Fox since they appear to be a higher end mfg and do the job right.

Keystone I am nervous about only since I tend to read a lot of problems with them.

Now I know this can turn into a Ford, vs. Chevy, vs. Dodge and each owner is going to say their brand is best. I'm after the honest feedback from those have have been around the RV's and know it more then I do. The dealer will tell me anything I want to hear.

I also know that any of the above can produce a lemon trailer and no trailer is going to be 100% perfect.

Thoughts about the mfg and model line I have listed?

Last piece of information.
Jayco dealer is 1 hr away.
Keystone dealer is 2.5 hrs away
Artic Fox dealer is 6+ hrs away.

If I get a lemon Artic Fox I am not going to be happy with 12 hr drives round trip.

I can also tell you dealers around where I live put their own customers first and if you don't buy from them they have little interest in helping you. To this point I can understand some. That being said all service work would be handled by the dealer that sold the unit.
  • twins89 wrote:
    We have had several Jayco units over the past 20 years. Few issues with each. Had a fairly large issue repaired at the factory repair at no charge with the unit being 4 years out of warranty in April. With that being said, if money was no object, my next unit would be an Artic Fox. They just aren't on the east coast but I would come west to get one. You read VERY few complaints with AF and I like the 4 season aspect and the fact their frames are factory built. They are a well made unit and you see very few on the used market. However, Jayco will probably be my next unit because of the customer service and dealers in the area. I would definitely rule out the Keystone unit. They are an okay unit but not the workmanship of the others. How wonderful you have such a nice decision to make.


    I agree with lack of complaints on the Arctic Fox. I also don't read a lot on Jayco. I'm sure they are out there since nothing is perfect.

    The only concern I have is the Arctic Fox would be the 22G. No slide. For 2 adults and a golden retriever I'm concerned with floor space.

    Jacyo would be second on the list but until they release the 2014 White Hawk floor plans won't know for sure. They are adding some shorter trailers but have a murphy style bed which we would pass on. That puts the 24RBS in the running but wife doesn't like how the bedroom is closed off. She likes the more open floor plans.

    The Bullet Premier is their 19BPFR which has a slide but I'm just gun shy about Keystone which I have no reason to be other then the negative items I have read online. I'm sure these need to be taken with a grain of salt but I do tend to see more Keystone complaints then the other 2 brands.
  • We have only bought used - never new - so the previous owners of our trailers were the ones that had to deal with the warranty issues (if there were any). We have a very capable local RV dealer/service place that we use for any maintenance that we cannot or don't want to perform ourselves. Our first was a Jayco, and our present TT is a Keystone Outback. Quality wise, I think they are pretty comparable - a good value, but definitely not "top shelf". We looked at a used Artic Fox when we were shopping for our present trailer, and while it appeared to be a nicely made unit, it was much heavier than other trailers in the same size range.
    y
    Bottom line, I guess, is how what kind of tow vehicle you have, and how you are going to use the unit. If you are a weekend warrior, you probably don't need as heavy duty trailer as a full timer ...
  • We have had several Jayco units over the past 20 years. Few issues with each. Had a fairly large issue repaired at the factory repair at no charge with the unit being 4 years out of warranty in April. With that being said, if money was no object, my next unit would be an Artic Fox. They just aren't on the east coast but I would come west to get one. You read VERY few complaints with AF and I like the 4 season aspect and the fact their frames are factory built. They are a well made unit and you see very few on the used market. However, Jayco will probably be my next unit because of the customer service and dealers in the area. I would definitely rule out the Keystone unit. They are an okay unit but not the workmanship of the others. How wonderful you have such a nice decision to make.
  • hard to say since building a RV is not rocket science. One thing that set out in my mind is the fact that arctic fox a division of Nash , the boss used to work for terry TT and he felt he could do a better job so he started up his own Tt manufacturing company.
  • Go with Arctic Fox for the quality and good customer service. Warranty work is done at any RV dealer with you paying for it, then send the bill to AF and they will re-imburse you in full.
  • I would say go with the Artic Fox. I think they are made a bit better than the other brands that you are interested in and it should be bit better for the cold climates. You still might have some warranty work to do though - I did/do and mine is a Fox.