Keystone Warranty - What A Joke!

Keystone has a pretty bad rap when it comes to warranty issues. I've read plenty of horror stories over the years. I've read stories where they won't even cover their own shoddy workmanship. If you've equipped your trailer with a toilet that's only designed to survive 6 months then that speaks volumes to the rest of the trailer. I noticed that the OP said they brought back the trailer with a punch list of warranty items. I wonder if Keystone is spending a decent amount to fix all of those issues and trying to save a buck where they can.

The smartest thing to do would be to cover the cost and work out something with manufacturer over the bum toilet (pardon the pun:B). I'm sure Keystone has a working relationship with the manufacturer with plenty of money being exchanged between them. Surely the two can figure out a way to rectify a situation for a customer so that everyone leaves happy. It sure beats bad press and the potential of missing out on future sales.

Really it's just a pathetic display of customer service. Keystone must be staffed with ex insurance claim adjusters lol.