Keystone Warranty - What A Joke!

2017 Keystone Outback 325BH owner here.
Can anyone answer why in 2018 Keystone now has a 3 year warranty on many of their models including mine.
What changed ? Quality? Better pre shipment inspections? Do the units cost more to offset warranty claims ? Or maybe the 3 year warranty isn’t worth the paper it’s written on.
Jayco had a 2 year warranty and I always heard good things about them.

Post deleted.

xteacher wrote:

DownTheAvenue wrote:
Why not talk with the manufacturer of the toilet? After all Keystone only installed the toilet, and in theory, the warranty is with the manufacturer not the installer.

Been there, done that. The toilet manufacturer won't pay either...

If both the toilet and RV manufacturer will not cover the item as a warranty issue, then perhaps your claim that it is a warranty item may be unreasonable.

I've said it before: "some assembly required"

Like it or not, this whole RV experience is something of a hands-on experience. A rv person will be a lot happier if they are handy with tools and enjoy spending some time fixing and modifying. If you're not handy, then you're at the mercy of the repair side of the industry, which can be sorely lacking.

I always chuckle when I hear folks on the forum recco to owners of new units to "create a punchlist of warranty repairs to be done".

You can probably fix this stuff yourself in your driveway in less time than it takes to write the list and hook up and drive it to the dealer to drop it off.

Not the experience we’ve had with our Bullet or warranty. It is one of the better built lines I have seen. We had one small issue with our outdoor sink drain that was fixed right away. Took a while to get the part, but no questions asked. They’ve also been quick to respond to questions.

Most people I have heard from are very happy with their Bullets and have had little trouble with them.

mike,s got it

soren wrote:

Ozlander wrote:
Change the valve yourself.
It ain't rocket science.

Not really what the OP wants to hear, but it's a valid point. I've owned 3-4 new RVs over the years, and got to the point where a warranty issue would have to be pretty significant for me to invest the time, energy, and stress to drag a unit back to the dealer for repairs. Particularly since a significant pecentage of the work I've had done at dealers ends up being less than satisfactory, and grossly overpriced. Toilets are stupid easy to remove, replace and repair. Take them up on their offer to provide a new part, and fix it. Easier in the long run.

I agree to
he sooner you realize the warranty is a PIA and not worth much the better off you will be. I consider warranty for major catastrophic failures only. Smaller issues are simply easier to deal with yourself.
I agree that is not how it should be, however the RV manufacturers track record for warranty repairs is far from stellar.

JCR-1 wrote:
Gm doesn't make the shocks , nor the radio, nor the thousands of parts installed on their vehicles however they fix them when they break and stand behind the warranty.

Try getting GM to honor a tire warranty. They cover what the warranty says they'll cover, just like Keystone. GM doesn't cover everything, nor does Keystone, which is up front about what's not covered:

Keystone Warranty wrote:
THE LIMITED BASE AND STRUCTURAL WARRANTIES WILL NOT APPLY TO:..Equipment, products, components, appliances, or accessories not manufactured by Keystone

The toilet is warranted by the toilet manufacturer.

The only fault I can put on Keystone here is not explaining that properly when they were asked to cover it. A Dometic toilet should have a 2 year warranty, through Dometic. Edit: Oh, and that warranty doesn't cover labor.

What Soren said.....

Warranty issues are a PITA because dealers and mfgs make it that way. I actually feel relieved that I no longer have a warranty!

your can also get dealers that double charge as well, you pay for the repairs, and they also charge back to the manufacture as well... a win win for them ...