popeyemth wrote:
If after the reduction of your receiver capacity you were still within limits while towing,what is your complaint?
The complaint is that the dealership provided the extension as a solution to his towing set-up without notifying him that it was a recipe for failure.
The OP states that his max tongue weight is 500 pounds WITHOUT the extender. If that limit cuts in half due to the extender, he's now limited to 250 pounds of tongue weight. With the trailer that's going to be 3,500+ in total weight, the tongue weight is tight with the 500 and WAY over the 250. The service tech should not have suggested this as a solution.