Forum Discussion
lfloom
Jun 23, 2013Explorer
We were looking to replace our PUP. We lucked out with our first PUP. We went to a dealer,liked what we saw, had only a little drama with the price, and ended up having a good relationship with them w/r/t to repairs, etc. I later read online that it is important to get a dealer you trust, because it isnt like you will have a lot of options when you need work done, esp under waranty. Made sense, but was not in my mind when we bough that first PUP. Our 2nd PUP was used,but had been owned by the service manager of the dealership. Again a good transaction.
So, for our 3rd - the dealer stopped carrying PUPs. And, Coleman went out of business anyway. This left us back to square one. We went to several local deals. We were interested in the Somerset PUPs, but no dealer was local, and Somerset seems just a bit disorganized. We sort of liked a Jayco model, but were not wild about the dealer or the price. We checked out Starcraft (which are basically Jayco now) and *really* did not like the dealer,especially after we found out their 'best price especially for us' was higher than what they listed online, and that they had a BBB link on their page, but they were not members.
We checked out the Coachman PUP and thought it was junky. We never found a FR dealer near us.
We found that Trail Manor had a new smaller model, and went to check it out. Had a great experience with the dealer and they had an impeccable reputation. It was a bit more than we wanted to spend, but it was so perfect. They did everything right. They managed to get us our model, for an upcoming vacation, we picked it up, took it home and had a problem with the door, and they sent someone out to fix it on our driveway (45 mins,one way...)
The moral of this story is if you do not like the dealer or do not trust him, you are taking a risk buying a trailer from them. Consider walking away.
So, for our 3rd - the dealer stopped carrying PUPs. And, Coleman went out of business anyway. This left us back to square one. We went to several local deals. We were interested in the Somerset PUPs, but no dealer was local, and Somerset seems just a bit disorganized. We sort of liked a Jayco model, but were not wild about the dealer or the price. We checked out Starcraft (which are basically Jayco now) and *really* did not like the dealer,especially after we found out their 'best price especially for us' was higher than what they listed online, and that they had a BBB link on their page, but they were not members.
We checked out the Coachman PUP and thought it was junky. We never found a FR dealer near us.
We found that Trail Manor had a new smaller model, and went to check it out. Had a great experience with the dealer and they had an impeccable reputation. It was a bit more than we wanted to spend, but it was so perfect. They did everything right. They managed to get us our model, for an upcoming vacation, we picked it up, took it home and had a problem with the door, and they sent someone out to fix it on our driveway (45 mins,one way...)
The moral of this story is if you do not like the dealer or do not trust him, you are taking a risk buying a trailer from them. Consider walking away.
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