Forest River Rockwood 2604WS

I have a 2011 2604 without the wardrobe slide. We had a couple of minor things fixed under warranty- all to our satisfaction. We upgraded from a highwall popup, and stayed with Rockwood because they were so good about handling the few things that needed fixing with the pup. We had one problem shortly after the warranty expired, and Rockwood handled it free anyway. The only thing I would do differently if I were buying new today is to go with the new 2904 which is almost the same floor plan with 3 additional feet at the back. The rocker closest to the door in the 2604 cannot really be used as the cabinets are too close, and the rockers have to be moved to close the slide. The extra 3' on the 2904 solves both of those problems.

Also have a 2604....not the WS version and ditto the above response. We had a Rockwood ROO HTT before that an no problems. You will hear loud and clear from the % of owners with issues, but in reality the % of happy owners is much, much higher. Not to say that you will not get a bad Apple, every manufacturer has one here and there, but chances of having a great unit are much more likely.

I have a 2010 Rockwood 2604. The only difference from yours is that it does not have the slide out wardrobe in the front BR.

It has exceeded my expectations. This model has been very popular for several years. I have upgraded several items on it, including an additional Fantastic Fan in the rear living area, Maxxair vent covers, added additional house batteries, a DC to AC inverter, led lights, and rear view camera.

I love the fact that the large slide out and open floor plan allows me to move around the sofa, dinette and recliner chairs to various configurations, depending on my needs at the time. The two outside doors and mid bathroom are very convenient when you have more than two people staying in the TT.

^^ Agree with the above. No one counts the number of complaints on these fora versus the total number of satisfied customers, nor are the complaints classified into various degrees of criticality. Moreover, most of the complaints are against the components in the trailer, which are made by other companies not so much the trailers (the box, as I call it) themselves.

That said there are situations where the after-sales service could be definitely improved, and for me that would have a much bigger impact on whether I buy a certain trailer and from a certain dealer, or not.

If you like the unit.... Then buy it. Don't let some people complaining ruin it for you. People go online to post about problems. The reason you see so many complaints is that when your trailer has no problems... You don't go online to make a thread about how trouble free you've been.

We bought a new FR Cherokee 264L (32 feet) in April '13 and logged 25 nights and 1800 miles in first 6 months. This is our first camper and we couldn't be more pleased. Have had some minor problems but have been able to fix most myself. It is not time-efficient to leave it at the dealer for 4 weeks for a 30 minute repair, even if it is under warranty.

We looked at several brands and then talked to the owners of several independent RV repair shops in the area to get a feel for their experience. All had definite opinions, and all rated FR products in their top grouping.

You may well have some problems, but apparently FR has a descent reputation for making things right.

As said, FR bulds a LOT of RV's. More than anyone else as a matter of fact.

And Forest River has a lot going for it! Some RV builders brag about quality, but FR does something about it.

Warren Buffet is the $136 billion guy that bought Forest River and turned it into the Giant RV Builder it is today. $1.6 billion in sales, 60 plants, 5,400 employees and building countless quality RV's. Warren is obviousily a terrific business man a well. The hands-off billionaire shuns computers, leaves his managers alone, yet has notched huge returns. He just turned 75.

In addition Peter Lieg the founder of FR stayed on as the CEO...but a CEO with virtually unlimited money from Mr. Buffet...and as with all of Warrens Management Team Members, Warren hand picks them because of their Independent management style..Warren trusts them and will touch bases with them only a few times a year!

With Forest River, Quality shot up, the Forest River Company florished and quality, ammenities, standard name brand equipment and customer service all under went a transformation. For example they got serious about QC. Built a 20,000 sq ft Pre-Delivery Inspection Facility just for quality assurance. The bare essentials for a premium product.

These state-of-the-art facilitys give immediate daily feedback to production for quality assurance in every unit built. The folks who actually build the RV's meet with and examine newly built units, with upper management too. Audits are ruthless and everyone is involved. After all Warren is a real whip cracker kind of guy!

Are they perfect...not as long as imperfect humans build them..but they are pretty darn good! I've had 7 new Jayco's and loved them all..but I certainly wouldn't be afraid to try a new Forest River RV!

Flagstaff and Rockwoods are made by the same folks at the same plant. Only differences are decals and colors.

We currently have our second Flagstaff. Prior to Flagstaff, we had a Starcraft, prior to that we had a Gulstream. There have been a few minor things like sink drains loosening up, window shades falling off, and just little things here and there. Nothing was serious enough to drag it back to the dealer, I'm sure it was all caused by bouncing down the road. If there is a next one, it could be a Rockwood.

Fyi the issues fixed by the dealer were very minor, and my expectations were exceded.

Power tongue jack replaced (common)
Fantasti fan had a squeak, replaced
Small run in slide out carpet (the dealer actually replaced all the carpet in my unit with upgraded Shaw carpet from a 2014 (very impressed)
Door latch adjustment
adjustment
Light fixture replaced. (Replaced all led lights with new style led fixtures

i cant say enough about Rockwood and FR... relax you bought an awesome unit!

Welcome! RVs aren't perfect; I would say our experience has been that we have had more service issues with our campers (we're now on our 5th) than with our vehicles, but that's the nature of the beast. You will undoubtedly find a few issues with the camper you're looking at, but that would be true of any of them. Hopefully they will be minor ones; most are, usually just fit & finish kinds of stuff. You'll get some good info here on this forum about care & maintenance, and if you follow those, that will help.

Remember, if you look for problems (such as going to websites dedicated to people who are angry about their consumer experiences) you will definitely find them! :) Even in just regular forums, I'd say that complaints outnumber praise, just because that's human nature. If things go as we expect, we don't say anything, but let something go wrong - whammo! Gotta spread the word.

Rockwoods have been around a while, and I would guess have been about average in the number of problems, as RVs go. We are on our second FR product, the first one having been a twin to Rockwoods. We had problems, some major, most very minor, but here we are with the same brand yet again. We'll see how it goes.

Good luck to you! If you don't get a lemon (and every brand of anything has some), you'll be fine.