It's a pretty well regarded option, up there with Equalizer and Reese Dual Cam. The pricing seems reasonable IF they set it up correctly. It runs ~$600-650 on Amazon and etrailer so charging ~$200 for install and customer training seems pretty reasonable given that install is probably an hour and customer training could be 30 minutes. I would read the manual and ask them about the setup, many have reported that their dealership did not correctly install their WDH in which case it can actually make towing worse and I personally would be pissed to spend $200 on a bad install.
