Northwood Runaround Rant

TBammer wrote:
Maybe I need to amend my original post. I am not as cheesed about not being given a schematic, because as others noted I can work around it if I'm just careful about planning my mods. What is unacceptable to me is being lied to for 30 minutes, being told that an outlet location chart is a schematic, then being told one does not exist and then being handed off to an a**hole who finally admitted they just wont hand it out and then threatening to dox me if I post about the service department's crappy way of handling the request.

Yeah, that is certainly not the way to build customer goodwill. The last guy in line of your conversations should have known that you had been handed off to him by a company guy and the threat was out of line, totally.
From a company standpoint: Their wiring diagrams or as-built drawings may be proprietary from a few different viewpoints and that could have been stated, initially. I would think that there is also a measure of liability in handing out drawings for a customer to start modifying, especially mechanical systems. Having said that, Starcraft emailed me every piece of product information they had on my 40 yr old trailer, including brochures of alike models in that year. Provision seems totally mfg dependent, it seems.
With the new wiring scanners/tracers and some careful inspection, a guy could make his own electrical diagrams fairly easy. Beat the mfg at his own game and sell them online for a few bucks, lol.