Problems with a New Camper

Frankly wrote:
So the dealer took 4 weeks and two shop locations to develop two options for repair. 1) Install a slide topper. 2) Send it back to the factory (estimate a minimum of 6 weeks). I asked them if they would send it back to factory if option 1 did not work? They said they would.

They told me they would call me yesterday when it was complete. At 2 pm they had not called so I called them. The service dept would not answer so the receptionist took a message and then called back to tell me it was finished. I drove the 45 minute trip to pick up only to find they had installed the topper on the wrong camper. They apologized and promised completion by next Wednesday! This reinforces my opinion of RV service departments unorganized ineptitude! I read a lot about it on the rv forums.

I would have sent it back to the factory and have it fixed correctly. Once your warranty period is up your on your own regardless of what they say. I would also get it in writing about repair work, dealers tend to forget soon as it leaves the lot.