Devo the dog wrote:
kfp673 wrote:
...Not sure how I got stuck in this sudden cycle of bad luck! Sorry for the rant, just figured I'd share. Truck is a 2018 Ram2500 6.4L Gas by the way. Love the truck but right now I'm hoping it catches fire ;-)
I have 2019 Ram. Thought it was a great truck. But, when it started to have problems, plus recalls, and I had to take to the dealer, I unfortunately found out why long time dodge owners hate dodge/ram dealerships.
I don't know if the root cause of the problem is the manufacture or just a huge amount of incompetent dealerships, but it frustrating when you own a truck with a warranty that has problems that aren't fixed.
I started having problems last year. Except for a couple problems, all are common and for that reason, TSBs exist. I didn't complain on the forums because I knew that wouldn't solve anything. But a year later, my truck still has the same problems and now has more problems. My complaint isn't really about the truck and the problems. Yes it has problems. But the real problem is the dealerships and the manufacture.
Tonight, I'm taking it back to a dealer again. Hopefully, they are able to address and fix the problems that have TSBs, address and fix a check engine light that comes on and is on again, take care of recall #2, etc.
I'm not confident that it'll go well. It's already been there once to address recall# 2 . And, they didn't get it done the first time. LOL.
My guess is that it'll be at the dealership for a few weeks. Who knows.
If this dealer can't get the TSB right then I would try a different dealer. I have 4 within a 30 minute drive so if I continue to have problems with one dealer I go to the next. I also checked out "Rate My Dealer" on line after I bought my 2019 and have been going to the same dealer with the best ratings in my area. So far so good.