Rickj91 wrote:
... snipped ... just had to share my experience with Good Sam Roadside Assistance. It was great.
Nice to have a great tow experience ... especially when encountering "on-the-road" troubles. I suspect that if you had CAA coverage, or AAA coverage, or Canadian Tire Roadside assistance etc., then the same tow truck company would have been called to service you.
I do not think every plan provider has their own "field service people". It seems they share many of the same operators in the field ... especially in the more remote areas i.e. because they are the only game in town.
How fast and well they process payments to those operators is probably dependent on the people and policies at the "insuring" organization.