Rock Auto now carries DrawTite

Rockauto is not for a person that needs guidance on proper diagnosis, parts selection/fitment questions and mechanic techniques.

I have used Rockauto for at least 15 years with decent customer service -the very few times it was needed.

The only parts that they are not ultra competitive on a delivered cost basis is large items like running boards and such.

I totally have given up on Amazon for auto/truck parts due to receiving many "relabeled" parts that are total wrong.

Rock Auto May be known for lower prices (sometimes) but you’ll pay for shipping and their customer service is non-existent. Lots of horrific reviews on this matter, and I’ve had personal experience with this.

Compared to e-trailer, where you can see customer reviews as well as videos of e-trailer personnel demonstrating their products. I had a question and emailed them. They got back to me the next day with an answer. Received a follow up email from a supervisor asking if the answer was satisfactory. When I purchased the product, I got yet another email ensuring everything arrived ok and I was satisfied.

Or, compared with Amazon. Great prices and fantastic customer service.

You might save a buck shopping at a Rock Auto, but to me, customer service is worth an extra buck or two.