Wow...that really has to be a kick in the pants. I hope your dealer will help you getting a claim settled with Shadow Cruiser. Sounds as though they should replace the unit. Make sure you find out all your rights under your state law. And document every letter, phone call, etc. that you have with the dealer and manufacturer.
Just a few weeks ago, I was camping next to a couple that had a real nice Cruiser traile and he told me that he frequently has to go out and push on his slideout to get it started...and the dealer keeps telling him that "it's normal". That's a pile of BS. So...good luck and I hope your problems get resolved.
You may want to contact any local "action reporter" or media person that reports of consumer rip-offs. Also, see what the attorney general's office has available for assistance. I had a big dispute with DirectTV, and after filing a complaint through the NY state attorney general's office, my dispute was settled in my favor....and that was after I had gotten as far as the office of the president of Direct TV and was basically told that the problem was my fault and that one of their employees couldn't have given me the wrong info. Needless to say....DirectTV will never get any of my business!
Good luck!
