Lwiddis, thx! As for dealers being overloaded, some are, some aren't. Luck of the draw, I guess.
Shinerbock, was aware of the Ram Cummins water pump recall. Scheduling conflicts with our local dealer (and a recent cross-country move) got in the way of getting it replaced in a timely manner. The water pump was covered by both the recall and the Cummins 5yr/100k drivetrain warranty. CS Dodge said they've tried for years to get Ram to cover the serpentine belt--no luck.
rhagfo, didn't know about the My Ram app. Just downloaded it. Thx!
gbopp, thx for the reminder. Will do. Thx!