As was pointed out their My Sync along with Design problems. All of the manufactures have there problems however when this report is going to hurt the used car values when you go to trade them in. Ford and GM choose to leave their pickups in with there other vehicles. One reason could be they are so good that it will help off set the other vehicles. Ram is it's own separate brand so it will a more accurate rating.
As Dodge guy pointed out, there are NO dealership service departments without waiting lines in the morning! None! We own a 2014 Dart that has be in for a oil pump (low oil pressure) was repaired in one day other than that no other warranty work. Every dodge vehicle we have owned has been great so I'm at a loss to understand why they are rated so low. My 2015 Ram has been in two times for warranty work, left puddle light and the radio recall. Our 2015 300S zero warranty work and according to my Dad rides and drives as good as his 2014 Caddy.