Truck salesmen are idiots

Cummins12V98 wrote:

Vulcaneer wrote:
Back in 2012 I really wanted a Ram truck. First dealer could not tell me the payload capacity. But at least he TRIED to look it up.

Next Ram dealer..."The payload capacity of a 3500 is 3500 pounds. That is why they call it a 3500."

I bought a Ford. The dealer gave me the right answers and showed me where it was specified in the Ford spec sheet.

So you could not have looked up your self and been an informed buyer?

I did look it up myself. But was just hoping that I was wrong. And so I went to what should have been the local experts. Two different ones. And the guys at the 2 different RAM dealers were the supposed truck fleet managers. Back in 2012 the payload capacity that I found for a 3500 RAM was 2650 pounds. In a stripped model, I think it was a little more. I needed a lot more than 2650. And 3500 pounds would have done it. But I knew that just because it was a 3500 model didn't mean the payload capacity was actually 3500#. It was because I was an informed customer that made me unhappy with their answers.

And because I was an informed customer that I went to a different brand truck. And the Ford dealer knew all the answers. They were informed too.

You can try to shed blame away from the dealer of your favorite brand. But the buck stops there. Just not my buck. Since the RAM I wanted would not handle the task, I changed my favored truck to one that would do the job. Not my first choice. But it became my first choice. Now RAM has fixed their payload problem. But I can only hope they fixed their sales training problem. But they say you can't fix stupid.