Warranty issue. In need of advice please.
I purchased a brand new TT in October 13. The unit was only used for 3 local trips this past summer to familiarize my family with camping before we took the TT on a 2200 mile trip in August 14. I'd no...
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From time to time some of us have experienced a wheel out of alignment but I can't recall anything as extreme as your problem. We had what we thought was 1 wheel out of alignment as that tire was wearing slightly more and different than the others. While going in for a replacement awning - don't ask - we had the recommended dealer check the axel. He felt there was a problem but it was still under warranty. The manufacturer of the axel wanted the dealer to remove it, ship it to them at our expense, they would look it over and IF they agreed that there was a problem would fix it. Otherwise all the shipping and labor was at our expense. Since the wear was not significicant, DH decided he could just keep a close watch and replace the tire much cheaper and less hassle than what the manufacturer wanted. Maybe this is their way of getting out of the warranty business.
In your case, I would certainly go back to your dealer and he should handle it with the manufacturer of the assembly and strongly suggest that they reimburse you for the expenses including the new tires. That said, they probably won't cover it. As far as lost time with your new trailer, that's been hashed over a zillion times and I don't know of anyone who has come out on top re that. If you felt compelled to get an attorney involved you might stand a better chance, but I'd guess they'd drag this out forever and come up with numerous reasons why it wasn't right and that their tech had fixed it. BTW, sounds like he did a half-way job to be in and out so quickly. Suggest you have it checked out by an independent dealer or repair shop at least for the safety factor. Good luck. Hope it works out well for you, but I wouldn't hold my breath.
In your case, I would certainly go back to your dealer and he should handle it with the manufacturer of the assembly and strongly suggest that they reimburse you for the expenses including the new tires. That said, they probably won't cover it. As far as lost time with your new trailer, that's been hashed over a zillion times and I don't know of anyone who has come out on top re that. If you felt compelled to get an attorney involved you might stand a better chance, but I'd guess they'd drag this out forever and come up with numerous reasons why it wasn't right and that their tech had fixed it. BTW, sounds like he did a half-way job to be in and out so quickly. Suggest you have it checked out by an independent dealer or repair shop at least for the safety factor. Good luck. Hope it works out well for you, but I wouldn't hold my breath.
