Warranty issue. In need of advice please.
I purchased a brand new TT in October 13. The unit was only used for 3 local trips this past summer to familiarize my family with camping before we took the TT on a 2200 mile trip in August 14. I'd no...
Forum Discussion
Thanks for the advice dadmomh and John. I have the TT stored for winter, but first thaw I'm going to bring it to a trailer shop for alignment. If nothing else, it will give me peace of mind.
John -
The first tire to show excessive wear was the door side rear. I replaced this tire with a new bias ply.
The next tire to show excessive wear was the slide side front. I replaced this tire with my spare.
The next tire to show excessive wear was the door side front. At this point I'd had enough. I couldn't drive the interstates in the North Dakota oil patch with another tire having the tread wore off one side. All tires were showing some irregular wear. I wasn't about to put on another bias ply. I had the tire shop put on 4 new steel belted radials and kept the first purchased bias ply as a spare.
The technician said the manufacturer made a mistake and improperly measured the placement for the spring hanger from the edge of the next spring hanger, rather than measuring from the previous spring hangers center hole.
So far, the buck has been passed a lot. The dealer keeps encouraging me to talk with the TT manufacturer. The TT manufacturer tells me the dealer should be taking care of everything, yet, they aren't responsible for the frame as that manufacturer has their own warranty. It doesn't help that I bought from a dealer 3 hours away.
I like my camper, it's very nice. I just want everything to be right and don't want to be taken advantage of. I'm not signing anything until the alignment is checked. Thanks for the help.
John -
The first tire to show excessive wear was the door side rear. I replaced this tire with a new bias ply.
The next tire to show excessive wear was the slide side front. I replaced this tire with my spare.
The next tire to show excessive wear was the door side front. At this point I'd had enough. I couldn't drive the interstates in the North Dakota oil patch with another tire having the tread wore off one side. All tires were showing some irregular wear. I wasn't about to put on another bias ply. I had the tire shop put on 4 new steel belted radials and kept the first purchased bias ply as a spare.
The technician said the manufacturer made a mistake and improperly measured the placement for the spring hanger from the edge of the next spring hanger, rather than measuring from the previous spring hangers center hole.
So far, the buck has been passed a lot. The dealer keeps encouraging me to talk with the TT manufacturer. The TT manufacturer tells me the dealer should be taking care of everything, yet, they aren't responsible for the frame as that manufacturer has their own warranty. It doesn't help that I bought from a dealer 3 hours away.
I like my camper, it's very nice. I just want everything to be right and don't want to be taken advantage of. I'm not signing anything until the alignment is checked. Thanks for the help.
